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Posts tagged ‘Patient’

Study On Facebook Likes and Hospitals

 

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A study published in The American Journal of Medical Quality has found a connection between hospital quality and Facebook ‘likes.’ The study investigated customer satisfaction surveys from 40 hospitals in New York City, and found a correlation between online popularity (Facebook likes) with patients’ propensity to recommend these 40 hospitals. The study found an even stronger relationship between Facebook likes and mortality rate, which was used as a (morbid) indication of overall hospital quality.

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